Terms of Service
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Terms of Service

Terms and Conditions

Welcome to unmatte™. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

Services

unmatte™ provides various creative and marketing services. All services are subject to the terms outlined in any specific service agreements you enter into with us.

User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of any account information and passwords.
  • Use our services in a lawful and respectful manner.
  • Not engage in any activity that disrupts or interferes with our services.

Payment Terms

  • All payments for services must be made in full as per the agreed terms.
  • We accept various forms of payment as indicated on our website.
  • Invoices are due upon receipt unless otherwise specified.
  • Late payments may incur additional fees.

Non-Refundable Policy

Due to the nature of our services, unmatte™ does not typically offer refunds. Our services involve significant time, effort, and resources. Once a service has been rendered, it is not as simple as returning a product.

Exchange Policy

If you are not satisfied with a specific aspect of our service, we offer the option to exchange the service for an equivalent or additional service. Please contact our support team to discuss potential exchanges and adjustments.

Discretion

At unmatte™, refunds are not a standard practice due to the nature of our service-based business. Should any refund be deemed necessary, it will be issued at the sole discretion of unmatte™ management. Refunds, if granted, will be provided in the form of a check and sent out at the end of the month. This policy ensures that we maintain the integrity of our service offerings and uphold our commitment to delivering quality work. It is important to understand that any decision regarding refunds will be made with careful consideration of the work performed and the resources invested.

Additional Services

To further ensure client satisfaction, we offer additional services or adjustments to enhance the value of your project. Our team is always willing to go the extra mile to meet your needs and exceed your expectations.

Intellectual Property

All content, including text, graphics, logos, and images, on the unmatte™ website is the property of unmatte™ or its content suppliers and is protected by copyright laws. Unauthorized use of any content is strictly prohibited.

Limitation of Liability

unmatte™ will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services or inability to use our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Indemnification

You agree to indemnify and hold unmatte™ harmless from any claims, damages, losses, or expenses, including legal fees, arising out of or related to your use of our website or services, or any violation of these Terms and Conditions.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of our services, us, or third parties, or for any other reason.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Ohio. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Ohio.

Changes to Terms and Conditions

unmatte™ reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services constitutes your acceptance of the revised Terms and Conditions.

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